Reference

Your Rights and Our Legal Commitments

sttamatka143 operates with a clear legal framework that governs how your account, your data, and your transactions are handled — so you know exactly where you stand before…

Account TermsPrivacy PolicyData RetentionCookie PolicyJurisdiction Clause
sttamatka143 Your Rights and Our Legal Commitments
LEGAL CONTACT PATHS

How to Reach Our Legal and Compliance Team

If you have a question about your rights under our terms, a data access request, or a formal dispute to raise, use the channels below. Our legal support team responds to written requests within two business days and can coordinate with our account verification team when your query involves transaction records tied to UPI, Paytm or PhonePe payments.

Team online

Email — Legal Queries

Send your written legal query, data access request or formal dispute notice to our legal team email. Include your registered account ID and the specific clause or policy section your request relates to for faster handling.

Live Chat — Policy Questions

Our live chat support team is available around the clock for straightforward policy questions. For formal legal requests that require documentation, we will route you to the legal team email from within the chat window.

Postal Address — Formal Notices

Formal legal notices, including regulatory correspondence and written dispute submissions, may be sent to our registered postal address. Postal responses are issued within five business days of receipt and acknowledgement.

ACCOUNT SECURITY STANDARDS

How sttamatka143 Handles Your Data and Account

Every account is protected through a combination of encryption at rest, two-factor authentication options and session-based access controls.

Data Handling

Personal data collected at registration — name, contact details, payment identifiers — is stored on encrypted servers. We do not sell or share personal data with third-party marketing entities. Data access is limited to authorised operational teams on a need-to-know basis.

Cookie Policy

We use session cookies to maintain your login state and preference cookies to remember your language and lobby settings. Analytics cookies help us measure page performance. You can review and adjust your cookie consent state at any time from the account settings panel.

Account Security

Accounts are protected by hashed password storage and optional two-factor authentication via SMS or authenticator app. Suspicious login attempts trigger an automatic account lock and an alert to your registered contact address, which you must verify before access is restored.

Data Retention Schedule

Transaction records, including UPI, Paytm and PhonePe payment logs, are retained for a minimum of five years in line with standard financial record-keeping requirements. Account profile data is held for as long as your account remains active, plus a defined period after closure.

Your Right to Request Changes

You may request a copy of the personal data we hold about you, ask us to correct inaccurate records, or request deletion of data where no legal retention obligation applies. Submit your request in writing via the legal team email with your account ID attached.

Who to Contact for Legal Matters

All formal legal correspondence, data subject access requests and dispute submissions should be directed to our dedicated legal team. Do not use general customer support for formal legal matters — the legal team email ensures your request is logged, tracked and responded to within the required timeframe.

Legal Questions We Hear Most Often

These questions come up regularly when account holders review our terms. The answers below reflect the current version of our policy — if your situation is more specific, the legal team email is the right route.

Our terms are governed by the laws applicable to our operating entity. Where Indian law applies to your use of the platform, Indian statutory provisions take precedence over any conflicting clause. Access is available where local law permits.

Send a written data subject access request to our legal team email. Include your registered account ID and the specific data categories you want. We will acknowledge your request within two business days and fulfil it within the timeframe required by applicable law.

You may request deletion of personal data where no legal retention obligation requires us to keep it. Transaction records tied to UPI, Paytm and PhonePe payments are subject to minimum retention periods, so those specific records may not be immediately deletable.

Payment records — including UPI, Paytm and PhonePe transaction logs — are retained for a minimum of five years. This retention period exists to satisfy standard financial record-keeping requirements and may not be waived on individual request.

After account closure, your profile data is held for a defined retention period before deletion. Transaction and identity verification records are retained for the full statutory minimum period regardless of account status, then securely deleted in line with our data disposal policy.

Submit your dispute in writing to the legal team email, including your account ID, the transaction reference or decision date, and a clear description of your concern. We will log it, assign a case reference and respond with our position within five business days.

We may update our terms when required by regulatory or operational changes. We will notify you via your registered contact address before material changes take effect. Continued use of your account after the effective date constitutes acceptance of the updated terms.